Our Returns Policy
We believe that you will be delighted with your order but there may be occasions when you want to return or exchange your goods.
If you wish to exchange clothing or footwear for a different size, please follow the instructions on the back of the delivery note included with your order.
Please ensure you return the item(s) to us in its original condition (i.e. no animal hairs, marks or rips) and original packaging within 14 days of receipt.
Please note we cannot accept returns for hygiene reasons on: underwear, swimwear, cosmetics, body jewellery, earrings, earphones and ear buds.
If your order has been damaged in transit or is faulty or incorrect, please contact our customer services team by emailing email@example.com or telephone 01263 713417 Mon-Fri 9am-5pm
Please quote your order reference number when contacting us. For full details of our returns policy please see our terms and conditions
Last Order Dates For Xmas
There's still time to order UK Express delivery for Xmas!
- Choose UK Express Delivery in your cart
- Order before 2pm, Tuesday 23rd Dec 2014
Get UK Express Delivery guaranteed in time for Christmas for only £5, usual price
£7.99, save £2.99!
Please note: UK standard delivery and international delivery orders will now arrive after Christmas.