Privacy Policy
As a responsible online store we're committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the UK Data Protection Act 1998.
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us or from another trader in the future. We will not e-mail you in the future unless you have given us your consent except in relation to any orders you have placed with us.
So that we can process orders placed by visitors we collect certain information about you. The information we will collect about you includes your name, address, phone and email address. We do not store credit or debit card details.
We will never collect sensitive information about you without your explicit consent. For the purposes of order tracking we also store details of customer's previous orders with us.
The information we hold will be accurate and up to date. You can check the information that we hold about you by logging into the site and clicking on the 'edit registration details' option. The personal information which we hold will be held securely in accordance with our internal security policy.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which is stored on your computer's hard drive. The cookie we use stores no personal details about you, it simply identifies you to our shopping-cart system.
This site uses the ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements and scrolling activity, as well as any text you type into this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website, nor is sensitive, personal or financial information collected. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see the Privacy Policy for Information Collected by the ClickTale Web Analytics Service.
Grindstore.com is using the information collected by the ClickTale service to provide an improved user experience when visiting this site. Information collected is not passed on to third parties. You can choose to disable the Service at http://www.clicktale.net/disable.html.
If you have any questions/comments about privacy, you should contact our customer service team.
